- Careers -

Front Desk Receptionist

Based: The Shops at Park Lane
Reports to: Office Manager

Position Overview

As a Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Other Responsibilities Include

  • Answer, screen and transfer inbound phone calls
  • General clerical duties including photocopying, fax and mailing including FedEx
  • Maintain electronic and hard copy filing system. More specifically, files, notice letters, and other communications or pertinent correspondence pertaining to Northwood Retail, The Shops at Park Lane, Hillside Village, and Prestonwood Place
  • Act as a contact person for internal and external clients’ and direct inquiries as appropriate
  • Open, sort and distribute incoming mail daily
  • Assist in planning team outings i.e. volunteering, lunches, birthday celebrations
  • Prepare and modify documents including correspondence, reports, drafts, memos, and emails pertaining to Northwood Retail, its shopping centers, tenants, and contracted vendors
  • Maintain corporate contact lists. Prepare and distribute quarterly
  • Maintain contact lists for The Shops at Park Lane, Hillside Village and Prestonwood Place to include vendors, tenants, and other misc. contacts
  • Prepare agendas for weekly staff meeting. Record, compile, transcribe and distribute minutes of meetings
  • Maintain office supply inventories
  • Manage and stock the refrigerator, coffee, and snack station
  • Coordinate maintenance of office equipment and coordinate repairs including IT related equipment i.e. click share, teams, etc.
  • Assist with miscellaneous projects within various Northwood Retail departments. All projects will pertain to administration-oriented tasks
  • Manage calendar and reservations for lobby conference room. Including understanding IT equipment, coordinating cleaning as needed and responding to Tenant inquiries
  • Track, collect and manage the Certificate of Insurance process for Dallas portfolio
  • Collect and input monthly tenant sales for Dallas portfolio. Contact tenants with inquiries regarding monthly sales and communicate back
  • Assisting Office Manager and other Administrative Assistants as needed
  • Ensuring general cleanliness of office
  • Other duties as assigned


  • High school diploma or equivalent
  • 2 years + of administrative experience preferred
  • Positive attitude
  • Strong verbal and written communication skills
  • Attention to detail and organization skills
  • Knowledge of Microsoft Office Suite
  • Ability to handle a fast-paced environment